When seeking out a company to build a custom crate for you we would like to offer the following suggestions:
Ask for a list of the type of items the company has crated in the past.
Does the company you are looking at usually deal in high value fragile items?
Can they build reusable crates?
Can they crate both sculptures and medical equipment?
Do they offer full value coverage during shipping?
Do they offer pick up service for the item that is being crated?
How long has the current owner been building custom crates?
Do they offer to box or palletize something for you that may not necessarily need the expense of a crate?
Have they asked if the crate will be shipped domestically or internationally. Heat treated wood is needed for international shipping?
Are they willing to discuss any blocking and bracing of the item inside the crate?
Have the discussed the protective Styrofoam, wood, bubble or peanuts needed inside the crate to cushion the item you are shipping?
If the item can be shipped without a crate, but blanket wrapped on a moving truck, have they offered this option to you?
Are they willing to provide you with a quote up front, before they build the crate for you?